Customer Support Team
We have dedicated customer support who can handle any queries on products, orders, payments, shipping, delivery, etc.
Our customer support team is available to assist you during the following working hours:
Monday to Saturday: 11:00 AM to 4:00 PM UTC+05:30
Please feel free to contact us during these hours, and we will be happy to address any questions or concerns you may have.
If your inquiry is urgent and falls outside our working hours, please leave a detailed message via Google Form or send an Email, and we will get back to you as soon as possible during the next business day.
For any general or order related issues contact us via Call, Email and WhatsApp.
Get in Touch with Us – Reach Out for Support, Inquiries, or Collaboration.
We’re here to help!
Have a question or need assistance? No worries—simply reach out to the appropriate person below based on your inquiry:
Assistant Manager
Name: Ms. Nikita Rao
Email: assistant@myshoprime.in
Responsibilities: Supporting the General Manager and ensuring smooth operations across various departments.
General Manager
Name: Mrs. Nisha Patel
Email: info@myshoprime.in
Responsibilities: Managing day-to-day operations and overseeing department heads.
Web & Android Manager
Name: Mr. Parwinder Singh
Email: android@myshoprime.in
Responsibilities: Develop and maintain the Web and Android platform to meet business objectives and ensure system performance.
Human Resources Manager
Name: Mrs. Priya Joshi
Email: careers@myshoprime.in
Responsibilities: Handling employee relations, recruitment, benefits, and company policies.