Customer Support Team
We have dedicated customer support who can handle any queries on products, orders, payments, shipping, delivery, etc.
Our customer support team is available to assist you during the following working hours:
Monday to Saturday: 11:00 AM to 4:00 PM UTC+05:30
Please feel free to contact us during these hours, and we will be happy to address any questions or concerns you may have.
If your inquiry is urgent and falls outside our working hours, please leave a detailed message via Google Form or send an Email, and we will get back to you as soon as possible during the next business day.
For any general or order related issues contact us via Call, Email and WhatsApp.
Get in Touch with Us – Reach Out for Support, Inquiries, or Collaboration.
We’re here to help!
Have a question or need assistance? No worries—simply reach out to the appropriate person below based on your inquiry:
Assistant Manager
Name: Ms. Nikita Rao
Email: care@myshoprime.in
Phone: +91 91290 28823
Other: WhatsApp
Responsibilities: Supporting the General Manager and ensuring smooth operations across various departments. Contact Nikita for assistance with operational tasks or department-specific questions.
General Manager
Name: Ms. Monika Kapoor
Email: info@myshoprime.in
Phone: +91 73803 19113
Other: WhatsApp
Responsibilities: Managing day-to-day operations and overseeing department heads. Contact Monika for any operational queries, service issues, or general management concerns.
Web & Android Manager
Name: Mr. Parwinder Singh
Email: android@myshoprime.in
Phone: +91 91188 93388
Other: WhatsApp
Responsibilities: Develop and maintain the Web and Android platform to meet business objectives and ensure system performance.
Human Resources Manager
Name: Mrs. Nisha Patel
Email: careers@myshoprime.in
Phone: +91 91290 28823
Other: WhatsApp
Responsibilities: Handling employee relations, recruitment, benefits, and company policies. Contact for any Human Resources-related inquiries, employee services, or job applications.