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Help Center


Our customer support team is available to assist you during the following working hours:

  • Monday to Saturday: 11:00 AM to 4:00 PM UTC+05:30

  • Please feel free to contact us during these hours, and we will be happy to address any questions or concerns you may have.

  • If your inquiry is urgent and falls outside our working hours, please leave a detailed message via Contact Form or send an Email, and we will get back to you as soon as possible during the next business day.

  • For any general or order related issues contact us via Call, Email and WhatsApp.

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We’re here to help!

Have a question or need assistance? No worries—simply reach out to the appropriate person below based on your inquiry:


Assistant Manager

Nikita Rao

Assist in overseeing day-to-day activities and ensure tasks are completed efficiently and on time.

 assistant@myshoprime.in


Team Manager

Monica Davis

Track team performance and provide regular feedback to help improve productivity and morale.

 team@myshoprime.in


Finance Manager

Aarav Patel

Maintain records of all refund transactions and report trends or issues to upper management.

 finance@myshoprime.in


General Manager

Nisha Patel

Managing and ensuring smooth operations and coordination across various departments.

 info@myshoprime.in


Web & Android Manager

Parwinder Singh

Develop and maintain the Web and Android platform and ensure system performance.

 android@myshoprime.in


Human Resources Manager

Komal Verma

Handling employee relations, recruitment, benefits, and company policies.

 careers@myshoprime.in

Get in Touch with Us – Reach Out for Support, Inquiries, or Collaboration.